For municipalities

From the citizen’s phone to the crew in the field

Citizen app, case handling and field work in one system — built for the North Atlantic.

Sound familiar?

From many channels to one

0Messages
0Jobs fixed
Front desk 
WorkerWaiting
Meanwhile, the front desk and the crew go back and forth…
One job fixed — and 0 messages along the way.
0Messages
0Jobs fixed
Preia AppReports in the app
DeskPreia DeskRegisters & assigns
Road crewGets the package
One report, sent to the right crew — the citizen hears the moment it’s done.

One system

How it fits together

  1. Citizen app: Where is the problem?

    1Citizen app

    Photo, location and category.

  2. Desk: overview of tasks as a list and on a map

    2Desk

    An overview of all tasks — as a list and on a map.

  3. Work app: the task is done

    3Work

    Done in the field — even offline.

All of Preia in your pocket

Plan, do and set up — from your phone

No PC needed.

9:41
Tórshavn kommuna
Reports
New2In progress2Done1
Pothole
Harbour Road 12 · 8 min
New
Street lamp out
Niels Finsens gøta · 1 h
New
Overflowing bin
Tinghúsvegur · 3 h
In progress
Icy footpath
School path · Yesterday
In progress
Fallen branch
Park · 2 days
Done
Tasks
9:41
October 2026
Planning
M19
T20
W21
T22
F23
S24
S25
Today
07:00
Grit footpaths
Weekly · Crew North
09:30
Playground inspection
Monthly · Park team
11:00
Replace lamp #204
From report · Óli
13:30
Empty harbour bins
Daily · Crew Harbour
9:41
Tórshavn kommuna
Setup
Categories14
Users23
Rules6
Areas & map layers4
Reply templates9
AI suggestions

Features

What you get with Preia

Planning

  • Annual plan & calendar
  • Recurring tasks
  • Route optimisation
  • Deadlines & targets

In the field

  • Works offline
  • Drive the route
  • AR camera view
  • Maps & navigation
  • Inspections

Overview

  • Assets from map layers
  • Buildings & floor plans
  • Automatic reports
  • Real-time updates

Citizens

  • iOS & Android app
  • QR codes on site
  • Case status page
  • Ready-made replies

AI

Snap the problem. AI figures out the rest.

The citizen takes one photo. AI recognises the issue and fills in the report — they just check it and tap Send.

Optional add-on · Processed in Sweden (Azure EU) · Not used for training

Point at the problem
 

AR for workers

Workers see every task and asset — even through the camera

Point the phone down the street and Preia shows what needs doing, where it is and how far away.

9:41
AR view · 4 nearby · 32 km/h
Harbour RoadN 12°
Confirm position
Distance & directionTasks and reports in the camera view
Info on the assetLamp type, or what still needs recording
Confirm the positionCheck where an asset actually stands

Routes

Save time — drive in the right order

Put the assets on a route with a start and an end. Preia suggests the shortest order by road, so the crew spends less time driving and more time on the job.

  1. 1.Draw the route — start, end and the assets on the map.
  2. 2.Optimise — Preia works out the shortest order along the actual roads. Lock the ones that must come first.
  3. 3.Drive — the app shows the next stop and tells you when you have arrived.
As entered
Optimised by Preia
Less driving, more time for the workSame assets — Preia puts them in an order that makes sense.

In the field

The app always shows the next stop

  • Next stop with distance and direction — and what comes after.
  • You have arrived — one tap records the asset and moves on to the next.
  • Passed one? The app tells you, so nothing is missed.

Your position is only used on the phone and is never sent anywhere.

QR codes

Scan — and the report is already filled in

Put a tag on anything you look after. Citizens scan it, pick what’s wrong and send — the place, object and category are already known.

Preia
Grit bin #14
Scan to report a fault
9:41
Grit bin #14
preia.io · Report a fault
Point the camera at the tag
9:41
From QR tag
Grit bin #14
Harbour Road · Tórshavn
LocationHarbour Road 14
CategoryGrit & salt
What’s wrong?

Built for the North Atlantic

In use today in the Faroe Islands and Greenland

Preia knows the local maps and address registers, so citizens find the right address straight away.

Preia can also be used in Denmark, Iceland and Norway.

  • Faroe Islands

    Local maps and addresses · Faroese

  • Greenland

    Local maps and addresses · Greenlandic

Getting started

Getting started is the easy part

Let us show you Preia — with your own municipality.

  1. Step 1We set it upCategories, maps and addresses. Nothing technical for you.
  2. Step 2Works from day oneReport, task and reply — right away.
  3. Step 3Start smallBegin with the citizen app. Add the rest later.
Book a demo

Local supplier · Local maps & addresses · Local language

Are you a resident?

Get the Preia app and report faults in your municipality